Storage & Archival Policy
We charge $0.30/GB of stored data. This includes raw/edited video files, raw/edited photo files, raw/edited audio files, documents, project files, optimized media, proxy files and any finished product files. Note: This does not include any backups of the files. We may backup data internally or off-site, but have no obligation to do so.
To have all files backed up and insured costs $0.60/GB. The data will be stored across 2 drives. We may keep one of the two drives off-site, but have no obligation to do so. In the event of theft or damage to a drive, there is another one to ensure the safety and integrity of the files.
We take security very seriously and will only transmit your data through reputable and secure datacenters for the purpose of backing up data or delivering files to you. We may transmit your files to datacenters outside of Canada or the U.S.
We will preserve the files for 5 years and in the event that you would like to re-use them, they will be stored on our drives or in the cloud. We are not responsible for failed drives and will not be held liable in the event of data loss or corruption. We may, at our sole discretion, store your content indefinitely.